Customer Care Operative

South Wales & South West

Lovell Partnerships Limited
Ref
75197
Vacancy title
Customer Care Operative
Function(s)
Continuous Customer Care
Contract type
Full time permanent
Region
South Wales & South West
Location(s)
Covering sites based across South Wales & South West
Description

ABOUT US

At Lovell we build, refurbish and regenerate homes and communities across the UK. Whatever we are doing – whether it’s installing a new bathroom, insulating a home or building 100 new properties – we settle for nothing less than excellence in the service we offer.

We are currently seeking to appoint a highly motivated and skilled Customer Care Operative to support the Customer Care Department in attending to issues in our newly built homes for both planned and on occasion reactive maintenance, across the South Wales & South West of England.

ROLE DESCRIPTION

The successful applicant will report to the Customer Care Manager and will ideally be multi-skilled and comfortable liaising with the homeowners and other contractors. They will need initiative and be able to take responsibility for the health and safety of both themselves and the occupants of the property while carrying out their duties.

REQUIRED SKILLS & EXPERIENCE

The ideal candidate will have an experienced skill set of carpentry, decorating, patch plaster, mastic/sealing at minimum. We are looking for a candidate who is comfortable working on their own initiative but follows procedures and is totally customer focused.

OUR OFFER

  • 40 hours per week, (8am – 4.30pm but needs to be flexible) with Saturday working
  • Competitive salary
  • 26 days holiday per year with optional holiday purchase 
  • Private medical insurance
  • Incentive scheme (5% max)
  • Pension scheme of 5% matched
  • Company van (work use only)
  • Access to various discounts

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