Technical Engineer – Reporting Manager
Location: Whitehaven
Talented people are the key to our success
About us:
Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction and infrastructure industry?
Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners and ourselves.
Responsibilities:
As a technical engineer (Reporting Manager) you will:
- Support the development and setting of KPIs for the ISA management group and wider stakeholder groups and develop appropriate trends over time (period by period).
- Collate data from across the ISA stakeholders associated with each KPI and collate to produce and issue the period end performance reporting pack in line with the appropriate management plan timescales.
- Support the ISA work streams in the development of dashboards to enable them to capture and report their performance against the ‘indicators’ defined within their respective management plans.
- Facilitate the capture, analysis and synthesis of data regarding ‘integration / relationship’ and ‘customer experience / satisfaction’.
- Gather monthly performance data from multiple stakeholders from across the ISA organisation.
- Compile all data into the standard ISA performance reporting templates.
- Issue the ISA performance reporting pack to the various stakeholder groups. Support the development of suitable graphical representations of trend data and define ‘realistic’ targets for performance accordingly: ensuring that the link between KPIs and business objectives is demonstrable and clear.
- Develop proposals for amendments to the dashboards to improve their structure, format and information-sharing capacity.
- Set standards, through liaison with business functions, to ensure compliance with existing policies and practices and meet expectations of the stakeholders – accept and promote potential challenges with the intention of striving for improvement.
- Collaborate with, and support, the ISA work streams to define and set indicators that allow targeting and measurement of performance. Support eh analysis of performance data to enable the development of actions that drive effective and efficient delivery.
- Contribute to the development of process maps, management plans, and supporting procedures to drive consistency into the ISA delivery approach.
As technical engineer you will support the ISA performance manager in developing key performance indicators (KPIs) for the ISA contract, reporting period end (monthly, quarterly, and annual) performance against these KPIs to the ISA management group and other key stakeholder groups, and developing action plans to drive performance improvement within the ISA work streams.
About ISA:
Nuclear
Our work focuses on delivering non-nuclear infrastructure activities in a nuclear environment both for civil and military customers.
Infrastructure Strategic Alliance (ISA)
The ISA is an integrated team which consists of three delivery partners; Sellafield Limited, Morgan Sindall and Arup. Working in joint venture with Arup, Morgan Sindall is responsible for a £1.1 billion long term contract to provide essential infrastructure assets to the Sellafield Ltd site.
We are recruiting talented, motivated and ambitious individuals to join our teams. We have a great opportunity for you to join our ISA team where you get the opportunity to work on specialist projects, grow your skills and progress in your career.
Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People ‘Two Ticks’ accreditation. We are also an Investors in People company.
Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
In the recruitment process all applicants are required to provide the necessary right to work information and documentation.