SHAPING OUR FUTURE….
REDEFINING SERVICE IN OUR SECTOR…….. AND
DELIVERING ON OUR ‘PEOPLE PROMISE’
Role: PFI Administrator
Salary: £18,962.50
Based: Sheffield
‘You can count on us!’
Our people tell us they can always depend on their colleagues at work. Could they count on you?
Morgan Sindall Property Services is the newly created service division of the £2 billion Morgan Sindall Group. We work with a wide variety of public and private sector clients and specialise in the full range of facility management and responsive repair and maintenance activity. Our main areas of expertise include: building management systems, day-to-day responsive repairs, facilities management, void property refurbishments, insurance activity, programmed maintenance, and electrical and gas installations, servicing and repairs.
The purpose of this role is to deliver a first class administrative support to the project team, liaising with a wide and diverse customer base. Delivering an excellent level of client liaison to ensure high levels of customer satisfaction. The successful candidate will be responsible for efficient and effective planning of maintenance regimes and responsive repairs ensure we meet our client key performance indicators. Regular communication day to day with the project team, engineers and subcontractors in addition to the client and customers.
A knowledge of maintenance repairs and FM/Helpdesk functions would be a distinct advantage.
To be successful in this role, you will have a proven track record in a fast paced customer service environment, particularly within the property services or similar related industry. You will have experience delivering and maintaining the service delivery and KPI reporting required.
You will have excellent interpersonal skills and deliver effective interaction with all members of the team. You will have the ability to develop and maintain good working relationships with the client, employer’s representatives and all key stakeholders.
Those experienced with helpdesk functions/PFI and repairs and maintenance service deliverables will be encouraged. This is a progressive role and requires a tenacious, but customer focused individual that can take responsibility and make a difference.
Closing date: 30th September 2017