To understand complex challenges, and form projects which will deliver solutions to users’ requirements or problems to agreed time, cost and quality expectations; in line with the plan, and subject to change control.
To co-ordinate, manage and deliver multiple projects.
- Project – work within project governance to deliver solutions to agreed timescales, cost and quality
- Service delivery – anticipate and focus on the needs of customers as a priority (both internal and external) and act to ensure they are met. Ensure all projects are transitioned into support seamlessly.
- Change – adhere to change control and ensure all changes are clearly planned and released with minimal disruption to the live environment
- Stakeholder management – engage with all stakeholders, develop strong relationships and provide timely and accurate project information