Job Title: Customer Service Apprentice
Salary: £3.85 per hour
Based: Caterham, East Croydon
Morgan Sindall Property Services is the service division of the £2 billion Morgan Sindall Group. We work with a wide variety of public and private sector clients and specialise in the full range of facility management and responsive repair and maintenance activity.
Our main areas of expertise include: building management systems, day-to-day responsive repairs, facilities management, void property refurbishments, insurance activity, programmed maintenance, and electrical and gas installations, servicing and repairs.
About the role
As a Customer Service Apprentice you will help sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector. You will assist in the implementation of day to day operation and in championing a ‘perfect delivery service’.
- Support the planning and scheduling of engineers to assist the scheduling process and maximise efficiency
- Assist the team in the day to day administrative compliance of the Morgan Sindall perfect delivery service
- Support the interpretation of data generated by the business process systems, and communicate to the relevant stakeholders
About you
You will have good communication and organisation skills, and a willingness to learn. You will have the potential to develop excellent customer service skills, and maintain strong relationships.
You will have a solid knowledge of the basic Microsoft Office packages.
Ideally you will have achieved a C in both English & Maths at GCSE level.
This is a particularly exciting time in our evolution……. with recent contract wins and expansion of our activities through the development of true partnership relationships, we will be looking for you to make your mark!
The closing date for applications will be 1st December 2017