Salary: £40,000 per annum
Benefits:
26 days holiday plus bank holidays, Enhanced Pension Plan, Private Health Single Cover, Life Assurance, Job need car/van if required for the role, Training and Development programme available, Company Uniform if required, Cycle to Work Scheme, Oracle benefits; including Cashback, voucher codes, shopping vouchers, reloadable cards, discount holidays etc., Eye Care Vouchers, Share Save schemes, 1 Professional Subscription per annum, Paid voluntary work
About the company
At Morgan Sindall Property Services (MSPS) we believe that talented people are key to our success. There’s nothing that excites us more than finding and developing talent and empowering people to be the best they can be.
We are the leading provider of building maintenance services within the public sector; providing repairs, planned & void refurbishments and compliance services to over 200,000 properties nationwide.
As a company we love pushing boundaries, challenging the status quo and doing things differently to provide the best possible outcomes for our employees and customers. Whether it’s investing in new technology, developing the careers of our people or creating last legacies within the communities we work; we love knowing that we keep moving forward.
About the team
MSPS operates a decentralized philosophy. This means that while we maintain a strong and consistent approach to the way we work, our teams and contracts have the flexibility to tailor and adapt their delivery to meet the needs of our customers.
With over 30 different contracts nationwide, our teams are empowered to make decisions based on what is right for the project, ensuring our customers always comes first.
About the role
To lead a team as part of a project or a defined work stream. Drive excellent service standards and achievement of KPIs including; factors influencing profitability and basic budget management, S,H&E management, compliance and help maintain excellent customer relationships.
- Assess resource requirements and support the management of the day to day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.
- Support the Management team in the achievement and delivery of annual and 5 year plans.
- Support the implementation of all our policies, Company and industry standards and initiatives and be aware of contractual compliancy across all projects.
- Lead colleagues on your team to develop best practise and implement change.
- Support a climate of ideas into innovation and motivate others to act on them.
- Identify risks and protect business reputation.
- Assist the Management team in ensuring staff and supply chain understand and utilise KPIs to maximise value.
- Know how you can influence performance. Motivate your team to exceed targets.
- Support the Management team and maximise service delivery and productivity to achieve high levels of performance.
- Undertake quality assurance.
- Assist in the implementation any IT systems within the team, ensuring compliance and utilisation
- Ensure regular review team meetings.
- Demonstrate the performance of your project through inputting to required reports to the management team.
- Support the Management team in the review of costs.
- Understand and implement solutions in line with the needs of the client and customer.
- Resolve complaints and acknowledge compliments informing the Management team. Implement action plans to address any areas of dis-satisfaction.
- Ensure your team are clear on their roles and responsibilities.
- Assist on the attainment of targets for turnover, absence, promotion, diversity, etc.
- Coach, mentor and motivate direct reports, ensuring development needs are identified and that the PDR process is consistently applied across all your team members.
- Apply HS&E policies ensuring effective implementation.
- Implement HS&E strategy and management system
- Ensure your team are accountable for their HS&E responsibilities.
- Implement as reasonably practicable adequate resources to carry out all operations with due regard to HS&E and welfare including competent HSE advice.
About You
You should be a customer focused individual, experienced in working in both occupied and void properties with a passion for completing a high quality repair on time and at the first visit.
You will have experience in a Gas Engineer role & will have experience in servicing.
As a minimum you should have the following competencies:
CCN1, CENWAT, CPA1, CKR1
You will have had extensive experience in a Gas Engineer role & will have experience in servicing, fault finding, breakdowns, repairs and customer service
Although not essential having the following qualifications would be advantageous:
Knowledge of underfloor heating systems, power flushing experience, commercial gas qualification and water regulations.
It would also be beneficial but not necessary that you have the following certifications; Part P, TETRA, Asbestos Awareness, Working at Height and Manual Handling.
- Excellent supervisory skills
- Previous experience of leading teams is preferred
- Experience of working in a social housing environment is preferred
- Ability to establish and maintain effective customer relationships
- Experience of developing teams
- Excellent communication skills
- Ablity to communicate effectively, both verbally, in presentation and in writing, with wide range of people and groups.
Full UK driving licence held for minimum 12 months.
To be part of a successful team and build your future career with Morgan Sindall please apply now.
This is a fantastic opportunity to join one of the leading industry sector companies where we recognise the value of diversity, flexible working and that talented people are key to our success.
Closing date: 09 November 2018