This is a great opportunity to join one of the country’s leading Responsive Repairs, Voids and Planned Works service providers. We are currently recruiting for highly experienced Partnership Directors to take full P & L responsibility over a number our new contracts.
Successful candidates will be strong leaders and general managers with a demonstrable track record in delivering outstanding customer service, be commercially astute and adept at analysing / using data to inform operational activity, and possess excellent client relationship management skills
Benefits:
26 days holiday plus bank holidays, Enhanced Pension Plan, Private Health cover of your choice, Life Assurance, Car/Car Allowance, Career progression with our Training and Development programme, Discretionary bonus potential, Cycle to Work Scheme, Oracle benefits; including Cashback, voucher codes, shopping vouchers, reloadable cards, discount holidays etc., Eye Care Vouchers, Share Save schemes, 1 Professional Subscription per annum, Paid voluntary work
About the company
At Morgan Sindall Property Services (MSPS) we believe that talented people are key to our success. There’s nothing that excites us more than finding and developing talent and empowering people to be the best they can be.
We are the leading provider of building maintenance services within the public sector; providing repairs, planned & void refurbishments and compliance services to over 200,000 properties nationwide.
As a company we love pushing boundaries, challenging the status quo and doing things differently to provide the best possible outcomes for our employees and customers. Whether it’s investing in new technology, developing the careers of our people or creating last legacies within the communities we work; we love knowing that we keep moving forward.
About the team
MSPS operates a decentralized philosophy. This means that while we maintain a strong and consistent approach to the way we work, our teams and contracts have the flexibility to tailor and adapt their delivery to meet the needs of our customers.
With over 30 different contracts nationwide, our teams are empowered to make decisions based on what is right for the project, ensuring our customers always comes first.
About role
Responsible for a contract typically between £15-30m p/a. Responsible for contract leadership; maintaining excellent Customer relationships, service delivery in line with commercial requirements, the health safety and wellbeing of staff, maintaining a positive P&L and delivering all aspects of people management.
Key responsibilities:
- Manage the contract in accordance with commercial requirements, ensuring that all business objectives are met within overall time, cost and budget constraints.
- Support the board in the achievement and delivery of annual and 5 year plans through the setting of challenging budgets and delivering month on month, in accordance with agreed targets.
- Grow the contract through creation of strong customer relationships, both within the existing portfolio and with prospective new customers.
- Support the bid and business development processes through liaison with the relevant teams and personnel, co-ordinating and providing constructive input, as required
- Implement all our policies, company and industry standards and initiatives and manage contractual compliancy across all projects.
- Collaborate with peers and colleagues within the business to develop best practise and implement change.
- Ensure the management of contracts and work outputs exceed the agreed budget profiles.
- Through a detailed understanding of operational, commercial and contractual KPIs ensure that your management team and front line staff understand the contract and structure and how they influence performance. Motivate them to exceed targets.
- Manage and maximise operational service delivery and productivity through business systems and process to achieve high levels of performance.
- Promote a clear focus on quality assurance, service accessibility and responsiveness, maximising client involvement and feedback.
- Manage the MSi (management IT system) and other company systems in accordance with company policy.
- Understand and implement solutions in line with the needs of the Customer
About You
- Previous leadership role within the social housing or adjacent sector is required
- Previous experience of managing P&L
- Commercially aware
- Excellent communication skills
Full or Automatic UK driving licence held for minimum 12 months
To be part of a successful team and build your future career with Morgan Sindall please apply now.
This is a fantastic opportunity to join one of the leading industry sector companies where we recognise the value of diversity, flexible working and that talented people are key to our success.
Closing date: 18 January 2019