Vacancy details

This vacancy is now closed

Morgan Sindall Property Services Limited
Vacancy title
Social Housing/Repairs & Maintenance
Contract type
Full time permanent
South East England
Waltham Forest

Salary: from £31, 000 per annum


26 days holiday plus bank holidays, Enhanced Pension Plan, Private Health Single Cover, Life Assurance, Job need car/van if required for the role, Training and Development programme available, Company Uniform if required, Cycle to Work Scheme, Oracle benefits; including Cashback, voucher codes, shopping vouchers, reloadable cards, discount holidays etc., Eye Care Vouchers, Share Save schemes, 1 Professional Subscription per annum, Paid voluntary work

About us

Morgan Sindall Property Services provides integrated property maintenance services to both the public and private sector, with particular expertise in housing and public building maintenance.

We are the nation’s complete housing solutions specialist with over 30 years’ experience within the affordable housing sector. We provide planned and reactive maintenance to over 200,000 domestic properties nationwide and have a significant portfolio of large-scale framework refurbishment programmes. Our main areas of expertise include: building management systems, day-to-day responsive repairs, void property refurbishments, programmed maintenance, and electrical and gas installations, servicing and repairs.

About Role

We have an exciting opportunity for a Supervisor with specific responsibility for a voids properties based in London. The role will require the successful candidate to provide first line leadership to the operational delivery team.

Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector.

Specifically you will:

  • Assess resource requirements and support the management of the day to day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.
  • Support the Management team in the achievement and delivery of annual and 5 year plans.
  • Support the implementation of all our policies, Company and industry standards and initiatives and be aware of contractual compliancy across all projects.
  • Lead colleagues on your team to develop best practise and implement change.
  • Support a climate of ideas into innovation and motivate others to act on them.
  • Identify risks and protect business reputation.
  • Assist the Management team in ensuring staff and supply chain understand and utilise KPIs to maximise value.
  • Manage team performance in line with Company policy. Motivate your team to exceed targets.
  • Support the Management team and maximise service delivery and productivity to achieve high levels of performance.
  • Undertake quality assurance and drive a culture of right first time.
  • Promote effective use of MSi and other IT systems within the business, ensuring compliance and effective utilisation
  • Hold regular review team meetings.
  • Demonstrate the performance of your project through inputting to required reports to the management team.
  • Support the Management team in the review of costs.
  • Understand and implement solutions in line with the needs of the client and customer.
  • Resolve complaints and acknowledge compliments informing the Management team. Implement action plans to address any areas of dis-satisfaction.
  • Ensure your team are clear on their roles and responsibilities.
  • Assist on the attainment of targets for turnover, absence, promotion, diversity, etc.
  • Coach, mentor and motivate direct reports, ensuring development needs are identified and that the PDR process is consistently applied across all your team members.
  • Apply HS&E policies ensuring effective implementation.
  • Implement HS&E strategy and management system
  • Ensure your team are accountable for their HS&E responsibilities.
  • Implement as reasonably practicable adequate resources to carry out all operations with due regard to HS&E and welfare including competent HSE advice.

About You

  • Candidates must have proven experience in the R&M experience, ideally within the social housing sector; you will have an awareness of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships.
  • The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will be aware of the importance of maintaining good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients

Full or Automatic UK driving licence held for minimum 12 months

To be part of a successful team and build your future career with Morgan Sindall please apply now

This is a fantastic opportunity to join one of the leading industry sector companies where we recognise the value of diversity, flexible working and that talented people are key to our success


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