Job Details: Furniture Team Support Administrator - London
Reporting to: Head of Furniture
About us
For nearly 40 years, Morgan Lovell has been helping many of the world’s largest companies to Define, Design and Deliver office fit-out and refurbishment projects, creating workplaces that empower staff and grow businesses.
Our success is founded on a set of open, honest beliefs that focus on our clients, their goals and what constitutes a successful project for them.
OVERALL PURPOSE OF JOB
To provide full administrative support to the London Team Furniture Account Managers, The Furniture team specialises in providing our clients with expert knowledge in the provision and installation of contract office furniture.
Key Roles & Responsibilities are as follows:
- To produce cost proposals using Excel on behalf of the Account Managers.
- Liaise with Morgan Lovell’s key suppliers, obtaining quotations and discussing the brief of the project.
- Liaise with Clients and Contractors when required to do so by the Account Manager to maintain service levels and relationship.
- Matching specifications and finishes.
- Providing images/presentations using either PowerPoint or InDesign.
- Providing samples/fabric finishes as and when requested by either the Account Managers or Design Department.
- Arranging product samples/mock-ups when requested by the Account Manager, ensuring the installation of these runs smoothly.
- Raising quotes; revising quotes.
- Tracking the orders and checking acknowledgments.
- Providing the Account Manager with a Pre-Installation Pack, with clearly marked up drawings showing where the furniture is to be installed, along with the breakdown of products and finishes.
- Confirming installation dates and schedules.
- Liaising with the Project Management team on site ensuring all deliveries run smoothly, on time and snag free.
- Answering calls and responding to queries.
- Updating software/workloads.
- Order placement.
- Reception cover.
Skills Required
To undertake this role, the candidate is required to have methodical manner, be able to work under pressure, on their own and as part of a team.
The candidate must have good knowledge of the following packages; Word, Excel, PowerPoint and InDesign would be nice but not essential as training will be given.
Service Excellence
Every member of staff is required to achieve standards of service excellence in the following areas: -
Face to face communications
Meetings
Written communications
Telephone communications
Message handling
Personal Organisation
Every member of staff is required to carry out their business in a professional and organised manner, particularly in terms of: -
Time Management
Company Procedures, particularly Quality Assurance
Dealing with workload and problems, and assessing priorities
Workplace and file organisation
Being an effective member of a project team
Understand and live the company’s core values
To have a good understanding of the responsibilities and scope of duties and to maintain a positive work attitude.
Morgan Lovell operates an Equal Opportunities Policy and are committed to building an organisation which actively promotes a culture that is free from discrimination. We welcome applications from all sections of the community.