We are currently seeking to appoint a highly motivated, skilled and organised Customer Care Co-Ordinator to support the Customer Care Department in Cardiff, liaising with purchasers/Clients of our newly built homes for both planned and on occasion reactive maintenance, across the South Wales.
The successful applicant will report to the Customer Care Manager and will ideally be experienced and comfortable liaising with the homeowners and contractors, along with colleagues in other departments. They will need to be organised and able to work under pressure and maintain composure while carrying out their duties.
The ideal candidate will have an experienced skill set of IT packages/databases, inc Word, Outlook, Excel and web based. We are looking for a candidate who is comfortable working on their own initiative but follows procedures and is totally customer focused.