London/Home Counties

Morgan Sindall Construction
Vacancy title
Contract type
Full time permanent
London/Home Counties
Welwyn Garden City


Location: Welwyn Garden Gity

Talented people are the key to our success

About us:

Are you looking to develop your career as a receptionist?  Would you like to work for a progressive and ambitious company within the construction and infrastructure industry?  If so, please read on.

Morgan Sindall provides national design, construction and infrastructure services to private and public sector customers across a comprehensive range of markets.  We aim to create great results for our customers, partners and ourselves.

We are currently recruiting for a talented, motivated and ambitious receptionist to join our growing team in our Welwyn Garden City office.

As a receptionist, you will be first point of contact for the office dealing with all enquiries, whether in person or by telephone.  This will involve operation of the telephone switchboard and liaison with the staff, internal/external customers and other stakeholders including members of the public. 

Already experienced as a receptionist, you will be able to answer the telephone promptly, politely and pleasantly, transfer calls to the appropriate employees and offering help and assistance as required with any ad hoc administration. You will also be able to greet visitors and deliver an excellent level of customer service. 

To be part of a successful team and build your future career with Morgan Sindall please apply now.


Answer the telephone promptly politely and pleasantly and transfer calls to the appropriate employees, offering help and assistance as required

Greet and assist visitors with visitor badges or escort them to an office or meeting room

Handle questions about the business or offer brochures with business information

Maintain a pleasant appearance of the reception area

·Undertake all duties in an efficient manner and professional manner

Ensure that reception is always and operate the switchboard in an efficient and professional manner, ensuring all telephone calls are answered promptly, courteously, and in accordance with Morgan Sindall standards

Ensure all telephone connections are made as quickly as possible bearing in mind busy times and meetings that may be in progress

Record and promptly and accurately pass all messages to appropriate personnel

Receive and welcome visitors and ensure that, on arrival, all visitors consistently receive a professional and courteous welcome

Ensure a sign in/out system is in place and is fully implemented at all times

Promptly attend to customers’ needs

Control meeting room bookings, troubleshoot AV/IT issues in meeting rooms and provide refreshments as required

Open all incoming post, scanning when appropriate and distributing to the relevant person / team

Ensure the new starter process runs smoothly by ordering IT, PPE and arranging inductions

Put together ad hoc PowerPoint presentations

Support the office manager with ad hoc duties.


Good standard of education either GCSE level or equivalent (NVQ level 2)

Experience of delivering an excellent customer service

Ability to deal effectively with colleagues, senior management and clients

Ability to work alone as well as part of a team

Good writing, analytical and problem-solving skills

Experience with Microsoft Excel, Word and PowerPoint

Use of In-design would be a bonus

A positive attitude with an eagerness to learn and take on tasks.

Morgan Sindall Construction London and Home Counties

With a passion to serve customers we have developed a professional, understated approach, where our people in London and Home Counties are encouraged and rewarded to work as a team to achieve Perfect Delivery.

The success of this strategy to: find – win – deliver – repeat has yielded a healthy forward order book, giving us the stability to fully focus on strengthening our long-term work winning capability in our primary sectors of: education, public sector frameworks, civic buildings, investment linked opportunities and healthcare.


Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People ‘Two Ticks’ accreditation.  We are also an Investors in People company.

Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.

In the recruitment process all applicants are required to provide the necessary right to work information and documentation.





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