Deputy Quality Manager


Morgan Sindall Infrastructure
Vacancy title
Deputy Quality Manager
Contract type
Full time permanent

Deputy Quality Manager

Location: Cumbria

As well as a great salary, look at the benefits that are on offer: Here

  • Holidays
  • Flexible & adaptable working
  • Pension scheme
  • Bonus
  • Car scheme (If applicable to role)

Talented people are the key to our success

About us:

Would you like to work for one of the most successful construction and infrastructure companies in the UK? 

Morgan Sindall Infrastructure delivers some of the UKs most complex and critical infrastructure across six core sectors of energy, water, nuclear, highways, rail and aviation for public and private customers. Working on projects and long-term frameworks, we believe in connecting people, places and communities through innovative and responsible infrastructure. Our people are our business. Through their expertise, we harness innovative ideas and approaches that enable us to safely and responsibly design and deliver resilient infrastructure upon which we all rely. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion.

Position Summary

As the Deputy Quality Manager, you will assist and support the Senior Quality Manager with all quality matters.  Monitor and report on quality KPI metrics.  Be the lead contact within the Supply Chain, whilst managing a number of quality professionals within the project.  Oversee quality in operational delivery and all site areas.  Develop and implement quality best practice, ensuring compliance against the quality management system and industry standards.  Ensuring all activities defined, planned and implemented are aligned to the Quality Policy, Strategy and Manual (Quality Programme).  Maintain a level of independence to enable appropriate ability to challenge management and to act as the conscious of the business.   


Key Responsibilites & Accountabilities

  • Providing assurance that effective quality management systems, that are established and implemented, meet stakeholder requirements and enable delivery to meet customer specifications. Ensuring that the requirements of the Quality Programme are effectively communicated and implemented within their area of responsibility (for both on site and off site activities).
  • Enhancing the quality culture by engaging with relevant stakeholders, delivery of appropriate level of communications, briefs and visits in order to increase understanding and importance of establishing a successful quality culture.
  • Assisting in the delivery of the appropriate Nuclear Safety Education Package where required
  • Providing confirmation that products/outputs/deliverables meet specified requirements - through certification and/or verification of inputs, processes and /or outputs (and ensuring the rejection of non-conforming materials, products or services).
  • Establishing and implementing an appropriate Quality Assurance & Quality Control programme that supports the delivery of local objectives and incorporates a graded approach to inspection and testing, based on nuclear safety risk, to enable the most efficient use of resources.
  • Development and implementation of an effective risk-based assurance plan (both internal and supply chain). Providing assurance with regard to the ability of suppliers to meet SL & PPP specified requirements.
  • Escalating quality issues to the Senior Quality Manager in the first instance and/or the PPP/SL Head of Quality.
  • Lead and undertake inspections, audits and investigations where required, reporting and implementing lessons learned and improvements
  • Development, implementation and reporting Key Performance Indicators that effectively demonstrate the quality of delivery performance in their area of responsibility, in order to identify deviations and opportunities for continuous improvement and demonstrate the success/effectiveness of improvement programmes.
  • Identifying, and where appropriate, implementing improvement plans in order to deliver sustained improvement in performance.
  • Ensure compliance with internal processes and systems and provide coaching where appropriate to achieve ‘right first time’
  • Ensure that project Quality Plans and Inspection & Test Plans are developed to deliver the client requirements
  • Contribute to and be involved in project start-up meetings, subcontractor pre- contract and pre-start meetings
  • Liaise with customer personnel on matters of quality and promote best practice solutions
  • Lead and support the business during internal & external audits
  • Be supportive of a team-work approach to encourage cooperative working by being open and honest
  • Constructively challenge and intervene where quality is being compromised
  • Monitor and manage adherence to the Project Quality Strategy
  • Providing assurance that SL & PPP quality requirements are clearly communicated to suppliers, and that suppliers are delivering to our specifications. This includes testing that relevant specification requirements are cascaded and disseminated to appropriate levels within the supply chain.
  • Enhancing the supply chain quality culture via engagement and delivery of communications, briefs and regular visits.
  • Attending and contributing to all agreed Contract Opening up and Technical Review meetings and review of the associated Contractor/s and where required lower tier sub-contractors management system arrangements.


The Person

(Qualifications, training, technical knowledge, attributes and skills)

  • Degree (min 2:2) in a relevant STEM subject, or an equivalent level of qualification and experience.
  • Member of the CQI
  • Good understanding of corporate strategy, values and objectives
  • Typically 10 years’ experience in a quality role or closely related environment. Previous experience working within the Nuclear Industry desirable but not essential.
  • Previous experience of at least 5 years of managing a team.
  • Trained Lead Auditor (ISO 9001)
  • Detailed knowledge and understanding of ISO 9001 management systems
  • Self-motivated, to constantly improve upon established quality standards
  • Demonstrable experience in construction or civil engineering standards and techniques
  • Ability to work in team environment contributing across the division
  • Good management skills, with at least 5 years experience of managing a team, with the ability to motivate self and colleagues to achieve high standards of compliance.
  • Good operational planning and time management skills
  • Ability to ensure standards and specifications are met.
  • Ability to work with colleagues to deliver project and operational performance.
  • Hybrid - Willing to work both on and off site (Role based at Cumbria, with occasional travel to Warrington due top project demands). Option to also work from home in line with project workload.



About our Nuclear business unit:

Joining a growing, innovative and more than anything friendly team, you’ll be able to play your part as well as develop and learn from colleagues. Operating in the Nuclear sector for just over a decade, Morgan Sindall Infrastructure delivers services from operational reactor support, new build and decommissioning, to nuclear defence facilities and more sensitive projects within highly regulated and secure sites. With an ever-expanding Nuclear portfolio, we are proud to support our customers in installing and maintaining existing assets. The Nuclear sector is growing, changing and an innovative environment to work and operate in. We strive to deliver operational excellence and each member of our team plays their role in that.


We offer longevity currently delivering some of the biggest infrastructure projects in the UK, as part of the Programme and Project Partners (PPP). A 20-year partnership, PPP was established by Sellafield Ltd through contracts with Kellogg Brown and Root (KBR), Jacobs, Morgan Sindall Infrastructure and Doosan Babcock Ltd in 2019, to revolutionise project delivery at Sellafield and create a lasting legacy.

Future opportunities within our Infrastructure Strategic Alliance (ISA). The ISA provides Sellafield Ltd with the capability and capacity to deliver a growing programme of infrastructure projects required for an aging asset portfolio. The alliance is mainly aimed at protecting and developing the utility assets; however, it also has scope for a number of non-utility asset projects as well.

A diverse and growing portfolio with our Clyde Commercial Framework (CCF). The CCF programme ensures that the teams responsible for delivering the UK’s Continuous at Sea Deterrent (CASD) are able to live work and train in safe, state of the art facilities. The framework delivers cost effective infrastructure solutions to enable HMNB Clyde to continue to endure in its new role as the Royal Navy’s Single Integrated Operating Base.

Our projects will offer experience, development and vast degree of knowledge. The areas in which we operate in will offer you the opportunity to explore, open your mind and work in some of the most beautiful landscape within the United Kingdom.

We believe in delivering responsible nuclear and defence infrastructure.

Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People ‘Two Ticks’ accreditation.  We are also an Investors in People company.

Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.

In the recruitment process all applicants are required to provide the necessary right to work information and documentation.

Morgan Sindall has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please note that any CV’s submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.


Positive about women into construction    Investors in People