Administrator

Administrator 

SRP / Cumbria, Sellafield site  

Responsible for performing all office based administrative activities proactively and efficiently, enabling all office staff to work easily and quickly and without disruption.

Part of the administrator roll will require you to cover the reception area on rota basis.

Key Responsibilites

• Oversee and coordinate all aspects of general office administration including maintaining administrative systems
• Undertake all general office administrative duties in an efficient manner, always offering a good and consistent service to office staff
• Provide administrative assistance to all office staff including booking flights, train tickets and hotel rooms and anything else that may be required
• Interact with colleagues, customers and visitors, maintaining a polite and helpful approach with all
• Answer telephone calls, enquiries and requests and handle them courteously and appropriately or pass to a relevant member of the team
• Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary
• Prepare responses to correspondence containing routine inquiries
• File and retrieve company documents, records and reports and ensure all filing up to date and well-managed
• Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office
• May conduct research, compile data and prepare papers for consideration and presentation to the management team
• Set up and coordinate meetings and conferences
• Attend meetings as requested in order to record minutes
• Compile, transcribe and distribute minutes of meetings
• Collect and maintain inventory of office equipment and supplies
• Arrange for the repair and maintenance of office equipment
• Support staff in assigned project‐based work
• Maintain confidentiality in all aspects of company and customer information
• Ensure that internal company relationships with other departments, offices and business units/regions are positive and supportive
• Be prepared to take additional responsibility, where you see it is necessary, to support the department/function or the office staff in general
• Offer ideas for improving the service you offer or the processes for which you are responsible for
• Working alongside the facilities team, picking up ad hoc tasks, i.e. locker allocations.
• Working alongside the training team, picking up ad hoc tasks.

Qualifications, training and technical knowledge

• Educated to GCSE level or equivalent

Attributes and Skills

• Ability to interpret procedures and policies of the organisation
• Ability to communicate effectively
• Ability to deal effectively with people
• Knowledge of administrative principles and their application
• Ability to work well either alone or as part of a team
• Computer literate
• Good writing, analytical and problem‐solving skills
• Ability to communicate effectively
• Ability to operate standard office equipment
• Ability to follow oral and written instructions
• Ability to handle a wide variety of situations and problem