Senior Operations Manager
Sellafield Site
We are currently recruiting for a Senior Operations Manager. The role will be based on our IDP framework.
IDP is a fifteen year framework delivering tasks and projects to maintain and upgrade the electrical network on the Sellafield site in West Cumbria. The Senior Operations Manager will provide strategic oversight across workstreams, lead operational teams, and ensure our projects and contracts are delivered in a way that supports customer satisfaction, sustainable growth, and continuous improvement.
Key Responsibilities
Operational Leadership
- Lead, coordinate and oversee multidisciplinary programmes from initiation to completion, with specific focus on construction management.
- Deliver business unit contracts to the highest standard while maximising operational performance and profitability.
- Ensure all activities align with the company management system (CMS), industry standards and regulatory requirements.
- Provide clear communication across teams to ensure delivery targets, project imperatives and operational priorities are understood.
People, Culture and Team Development
- Manage, recruit and develop teams to ensure resource capability meets programme needs.
- Build an inclusive, supportive, high‑performing culture across operational teams.
- Encourage collaboration, continuous learning and open communication.
- Provide positive, accessible leadership to both internal colleagues and external partners.
Customer and Stakeholder Engagement
- Build productive, respectful and professional relationships with customers, ensuring requirements are met and consistently aiming for “recommended” status.
- Act as an ambassador for Morgan Sindall, supporting new business opportunities and contributing to tender activities where required.
- Work closely with senior management to set clear operational targets and support long‑term strategic objectives.
Safety, Health, Environment and Quality (SHEQ)
- Lead by example in delivering Morgan Sindall’s 100% Safe and Perfect Delivery targets.
- Promote safe and sustainable working practices, ensuring full compliance with all legal, environmental and quality standards.
- Champion continuous improvement across all SHEQ activities and drive excellence in regulated environments.
Commercial and Supply Chain Management
- Ensure effective and efficient use of resources across operations to achieve profitable results.
- Support robust commercial oversight, including monitoring value, assessing variations and achieving contractual entitlements.
- Develop positive relationships with suppliers and subcontractors, promoting collaborative partnerships that improve delivery outcomes.
Risk, Quality and Continuous Improvement
- Implement effective risk and value engineering processes to identify opportunities and address potential issues early.
- Oversee quality assurance across programmes, ensuring work meets agreed specifications and standards.
- Report operational performance to the Utility Services Board in a timely, clear and accessible manner.
Qualifications and Experience
- Degree (or equivalent experience), ideally in engineering or a related discipline.
- Chartered status (ICE/CIWEM/IET or similar) is desirable but not essential.
- Recognised safety, health or environmental qualification (IOSH, NEBOSH or similar).
- Strong understanding of project management principles and operational delivery.
- Proven experience developing, leading and motivating multidisciplinary teams.
- Extensive experience managing HSEQ in a regulated environment.
- Solid understanding of commercial performance, value assessment and variations.
Key Skills and Attributes
- A proactive, collaborative and solutions‑focused approach.
- Strong people‑management and leadership skills with a focus on inclusivity, communication and team motivation.
- Excellent organisational and planning abilities, with the capacity to manage multiple priorities without compromising quality.
- Clear, accessible communication skills suited to varied audiences.
- Strong negotiation, diplomacy and influencing skills.
- Ability to ensure compliance with standards, procedures and specifications.
- Commitment to fairness, equity, accessibility and creating a positive working environment.